Managing all the digital resources necessary for office life has become difficult for many independently-owned businesses. With the addition of apps, subscriptions, and other programs, it is now paramount to have a person or team keeping track of digital assets to keep the company running smoothly.
What are IT Assets?
This is an umbrella term for all digital goods your business uses. This includes hardware, software systems, and information.
Hardware refers to all of your office’s external machines, including phones, laptops, scanners, routers, and any device your employees depend upon. Software systems must stay maintained and upgraded – this is the actual well-being of the computers and laptops used by your employees. Apps should be kept up to date, virus protection software must be installed, and your workers should have somewhere to turn if something on their computer isn’t working. Finally, information vital to your company is also a digital asset. This may involve confidential case files, financial info, medical records, transcriptions of phone calls, etc. Protecting your clients’ information can make or break your business.
Some of the apps and programs your employees use may be specific to their needs or just used by a department. This means that your IT department must be sharper than ever and be able to keep up with the growing ways that industries become digitized.
What is IT Asset Management (ITAM)?
IT asset management is a process that starts with locating and listing all digital assets, from software to hardware, and then maintaining these products to keep the business running smoothly.
Every type of business in every industry depends on digital assets to keep them going. These programs and apps often need maintenance, like updates, paying the subscription fees, and fixing bugs. When something doesn’t work on an employee’s computer, they need it fixed swiftly so they can go on with their job. This will save you time and money in the long run.
IT assets are also finite. Proper management will mean that you know exactly how many computers, phones, scanners, printers, and other hardware exists in your office and allow you to keep track of their shelf life. Knowing exactly which one of your employees is using apps and when to pay for them helps you plan ahead, and keep your tech costs under control.
The Importance of IT Asset Management
Too often, especially as a business grows, assets are managed by too many different people, or not at all, and inaccuracies occur. This can slow down your business and uses up valuable time that your employees can be spending on work. By having an IT team or hiring an outside IT management company, you can reduce these mistakes and keep your business running smoothly on the digital end.
If you’re looking for a professional IT asset management team, call Internal Computer Services at 804-672-1057. Our experienced experts can walk you through a plan that can be customized to fit your business’ needs.